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Privacy Policy

As a website operator, we take the protection of all personal data very seriously. All personal information is treated confidentially and in accordance with the statutory provisions, as explained in this Privacy Policy.

Of course, our website may be used without providing any personal data. However, if at any time, personal data such as name, address or email is requested, this will be provided on a voluntary basis. Data collected by us will never be disclosed to third parties without your special permission.

As the Data Controller, we have implemented numerous technical and organisational measures for the processing of personal data in order to ensure that all personal data processed over this website is protected as completely as possible. Nevertheless, web-based data transmissions may have security gaps and, as a result, absolute protection cannot be ensured. For this reason, every Data Subject is free to provide personal data to us by alternative means, for example, by telephone.

1. Name and Address of the Processing Data Controller

The Data Controller within the meaning of the General Data Protection Regulation (GDPR), other data protection laws in the Member States of the European Union and other provisions with a data protection law character is:

faro IMPORT EXPORT GmbH & Co. KG
Gewerbeparkstrasse 21
03099 Kolkwitz
Germany 
Tel.: +49 355 49491-200
E-Mail: info@faro.de
Website: www.faro.de

faro-com GmbH & Co. KG
Gewerbeparkstrasse 21
03099 Kolkwitz
Germany
Tel.: +49 355 49491-300
E-Mail: info@faro-com.de
Website: www.faro.de

The responsible companies are referred to as the faro Group of Companies in the following.

2. Name and Address of the Data Protection Officer


The Data Protection Officer is:
Mrs Kristin Mergner
Data Protection Officer of the faro Group of Companies
Schweriner Strasse 50a
01067 Dresden
Germany
Tel.: +49 351 88340-143
E-Mail: datenschutz@faro.de󠄀

Any Data Subject may contact our Data Protection Officer directly at any time with all questions or suggestions regarding data protection.

3. Collection of General Data and Information

The faro Group of Companies website collects a series of general data and information each time a person or an automated system accesses the website. This general data and information is stored in the server’s log files. The following may be collected:
1) Browser types and versions used
2) The operating system used by the accessing system
3) The website from which an accessing system reaches our website (the so-called referrer)
4) The subpages, which are accessed via an accessing system on our website
5) The date and time of access of the website
6) The Internet protocol address (IP address)
7) The Internet service provider of the accessing system
8) Other similar data and information used in the event of attacks on our information technology systems
The general data and information used does not draw any conclusions about the Data Subject concerned. Rather, this information is required in order to (1) correctly deliver the contents of our website, (2) optimise the content of our website as well as the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website as well as (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, the faro Group of Companies evaluates anonymously collected data and information statistically with the aim of increasing the data protection and data security of our company and finally, to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a Data Subject.

4. Data Subject Rights

At any time, you may find out about the personal data, its origin and recipient and the use of data processing and request that this data be corrected, blocked or deleted free of charge. Please use the contact details provided in the legal notice. Feel free to contact us at any time if you have further questions.

5. Routine Deletion and Blocking of Personal Data

The Data Controller will process and store personal data of the Data Subject only for the period necessary to achieve the purpose of storage or where provided for by the European directives and regulations or other legislators in laws or regulations to which the Data Controller is subject.
If the storage purpose is not applicable, or if a storage period prescribed by the European issuer of directives and regulations or another competent legislator expires, the personal data will be blocked as a matter of course or deleted in accordance with legal requirements.

6. Cookies

The faro Group of Companies websites use cookies. Cookies are text files that are placed and stored on a computer system via an Internet browser.
The use of cookies enables the faro Group of Companies to provide users of this website with more user-friendly services that would not be possible without cookies.

By means of a cookie, the information and offers on our website may be optimised in terms of the user. Cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not need to re-enter their access data each time they visit the website since this is taken over by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping basket in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping basket by means of a cookie.

We work with the Borlabs cookie on our website. A Borlabs cookie is a special cookie notice plugin for WordPress!
The WordPress! cookie plugin from Borlabs allows our visitors to use a checkbox or switch button for each cookie and cookie group to select which cookies they wish to consent to (opt-in).

The Borlabs cookie plugin contains the necessary code for Google Analytics, Google AdSense, Google Tag Manager and Facebook Pixel Tracking. Completely GDPR-compliant, the IP addresses of our website users are only transmitted to the services if you give your consent. The website does not need to be reloaded for the opt-in as the tracking codes are reloaded according to the user selection. The cookie settings are also stored in a log (without using the personal data)

Iframe content may be blocked automatically without transmitting the IP address to the external service. You then have the choice of which content should be loaded and when. The Borlabs cookie also provides a shortcode with which almost any content may be blocked and only made available with a click.
The Data Subject may prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been stored may be deleted at any time via an Internet browser or other software programs. This is possible with all common Internet browsers. If the Data Subject deactivates the storing of cookies in their Internet browser, not all functions of our website may be fully usable.

7. Google Analytics

Insofar as you have given your consent, Google Analytics, a web analysis service provided by Google Ireland Limited (“Google”), is used on this website. The use includes the „Universal Analytics“ operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyse the activities of a user across devices.

Google Analytics uses so-called „cookies“, text files that are stored on your computer that enables an analysis of your use of the website. The information generated by the cookie about your usage of this website will generally be transmitted to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, Google will first shorten your IP address in a member state of the European Union or in other states that are parties to the agreement governing the European Economic Area. We would like to point out that on this website, the Google Analytics code is supplemented in order to ensure an anonymised collection of IP addresses (so-called IP masking). The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other data from Google. You can find more information on the terms of use and data protection under https://marketingplatform.google.com/about/analytics/terms/gb/  or https://policies.google.com/?hl=en.

Purpose of processing
On behalf of the operator of this website, Google will use this information to analyse your use of the website in order to compile reports regarding website activity and provide other services to the website operator related to the website and Internet usage.

Legal basis
The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 Para. 1 Sentence 1 letter (a) GDPR.

Recipients / Categories of recipients
The recipient of the data collected is Google.

Transmission to third countries
The personal data is transmitted to the USA under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission. You may access the certificate here .

Duration of data storage
The data sent by us and linked with cookies, user IDs or advertising IDs is automatically deleted after 14 months. Once the retention period for a piece of data has expired, it will be deleted in an automatic process that occurs once per month.

Data Subject rights
You may revoke your consent at any time with effect for the future by preventing the storage of cookies through setting your browser software accordingly. However, we would like to point out that, in this case, you may not be able to use all functions of this website to their full extent.

Furthermore, you may prevent the collection of data generated by the cookie and related to the usage of the website (including your IP address) and the processing of the data by Google by downloading and installing its Browser Add-on. Opt-out cookies prevent any future collection of your data when you visit this website. In order to prevent data collection by Universal Analytics across multiple devices, you must perform the opt-out on all systems that you use. You may set the opt-out cookie by clicking here

8. Google Tag Manager

Description of Services
Google Tag Manager is a solution operated by Google that allows businesses to manage website tags via an interface. The Google Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The Google Tag Manager allows for the triggering of other tags to be activated which may, for their part, register data under certain circumstances. We hereby point this out separately. The Google Tag Manager does not access this data.
Processing company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data processing purposes
Increasing the functionality of the site

Technologies used
Pixel

Data collected
Aggregated data for the triggering of tags

Legal basis
The necessary legal basis for the processing of data is specified in the following: Art. 6 Para. 1 Sentence 1 letter (f) GDPR.
Retention period
The retention period is the period of time in which the collected data is stored for processing. The data must be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted after the purposes have been fulfilled.
Data recipients
The recipients of the data collected are listed below.

  • Alphabet Inc.
  • Google LLC
  • Google Ireland Limited

 

9. Contact Form

We offer a contact form on our website for inquiries.

The following data is requested in the form:

  • Name
  • Email address

Why do we collect this data?

  • Name: This information is solely used in order for us to know who our contact person is. It is up to the user whether they wish to provide us their first and/or last name here.
  • Email address: In order to answer the request, we need the email address as contact information.

What do we do with this data?

Depending on your request, we will contact you by email. If further information is then necessary, we will clarify this in detail with you in advance. This data is not disclosed to third parties.

How long do we store the data?

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be routinely deleted insofar as it is no longer required to fulfil a contract or for initiating a contract.

10. Dealer Registration

We offer the possibility to register with us as a dealer on our website.

The following data is requested in the form:

  • Contact details
    • Company address and contact details
  • Company details
    • Proof of commercial register or business registration
    • Tax number
    • Information regarding area of business

Why do we collect this data?

  • Contact details: This information is solely used in order for us to know who our contact person is and under which data we may reach you.
  • Company data: By submitting the registration, we directly initiate a process for dealer registration. With the preliminary inquiry through your registration request, internal customer system processes start directly with us so that you may quickly and easily gain access to our web shop.

What do we do with this data?

Depending on your request, we will contact you by email. If further information is then necessary, we will clarify this in detail with you in advance. This data is not disclosed to third parties.

How long do we store the data?

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be routinely deleted insofar as it is no longer required to fulfil a contract or for initiating a contract.

11. Online Application

We offer the opportunity on our website to apply to us directly online.

The following data is requested in the form:

  • Contact details
    • Name
    • Email address
    • Telephone number
  • Job applicant data
    • Cover letter
    • Curriculum Vitae
    • Certificates

Why do we collect this data?

  • Contact details: This information is solely used in order for us to know who our contact person is and under which data we may reach you.
  • Applicant data: We need such information for a comprehensive online application and, above all, for the selection of an interested party. We want to get to know you and be able to decide in a neutral pre-selection whether you are a good fit for us.

What do we do with this data?

The data will be forwarded directly to our HR department via the form. We have a strict internal process for handling applicant data, which is also regularly checked to ensure that it is up-to-date.

Your documents will be checked accordingly and in each case, we will contact you using the contact details provided.

How long do we store the data?

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be routinely deleted insofar as it is no longer required to fulfil a contract or for initiating a contract. If an applicant is rejected, the data will be automatically deleted from our system after a maximum of 6 months.

12. Social icons

Social media buttons are a popular tool for distributing content.

However, the buttons provide personal information about the visitors to the website to the social networks without needing to be registered or logged in there. Your IP address will be tracked accordingly.

We use the following social icon buttons:

  • Facebook (Like button)
  • Instagram
  • Xing
  • LinkedIn

The social icons lead you directly to the operator pages and these use cookies and data for the following:

  • To offer and operate services, e.g. check malfunctions and take measures against spam, fraud or abuse.
  • To collect data on target group interactions and website statistics in order to understand how our services are used.

13. Legitimate Interests in the Processing Pursued by the Data Controller or a Third Party

Where the processing of personal data is based on Article 6 Sentence 1, letter (f) GDPR, our legitimate interest is to carry out our business operations for the well-being of all our employees and our shareholders.

14. Duration for which the Personal Data is Stored

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be routinely deleted insofar as it is no longer required to fulfil a contract or for initiating a contract.

15. Change in Data Protection Regulations

Our Privacy Policy may be amended at irregular intervals in order to comply with current legal requirements or to implement changes in our services, such as the inclusion of new offers. The new Privacy Policy will automatically apply to your next visit.

Status: Version 1 / Date: 20.08.2021